Supported file sizes and types

Recommended supported file types for Plexus

Samantha Szadovszky avatar
Written by Samantha Szadovszky
Updated over a week ago

Plexus allows you to upload a range of different file types at different points in your Contract management or Matter management journey.

Click to toggle through to the supported file types for:


Contract management


With Plexus contract management, you can get contracts signed faster using streamlined document workflows. With our storage solutions, you can have every contract at your fingertips.

We recommend you use one of the file types listed below when uploading documents from:

  • Approve and eSign

  • Store a Document

  • Bulk Upload

  • Uploading a sub-document

  • Uploading an amendment

.docx

.mspowerpoint

.pdf

.ppsx

.pptx

.xlsx

.xlsm

.text

Whilst Plexus supports some legacy Word file types uploaded into the platform (ie .xls, .ppt), please note edit document functionality will be limited. For the best experience using the platform, we advise against uploading these into the platform where possible.

As of August 2022, we no longer support the uploading of .doc files into the platform.

Approve and eSign

Files uploaded to the Approve and eSign app can be up to 35MB. However if your workflow includes a signing stage, you'll need to limit your file size to 20MB. This includes when uploading an amendment or sub-document.

Executed documents uploaded to an existing document can be up to 100MB in size, however please note that larger file sizes can impact email deliverability, so for larger files, you will need to manually share the document with external users so that they can have a copy of the executed file.

Store a document

Upload documents one-by-one into the system to assist with document storage. When doing so via the Store a Document app, file type size limits extend to 100MB.

Bulk upload

Initiating a bulk upload allows you to make Plexus your single source of truth for documents across your business. The file size limit is 100MB per file. You can upload a .zip file containing your documents for easier upload.

Uploading internal documents

For any internal documents uploaded as supporting material to existing documents, we accept the following file types:

.asf

.aiff

.au

.avi

.docx

.email

.eml

.gif

.jpeg

.json

.m4a

.msg

.midi

.mov

.mp3

.mid

.odt

.pptx

.pdf

.png

.ppt

.ppsx

.rtf

.svg

.txt

.tiff

.xls

.xlsx

.zip

The following internal documents are able to be previewed in Plexus:

.docx

.jpeg

.jpg

.pdf

.png

As of August 2022, we no longer support the uploading of .doc files into the platform.


Matter management


Plexus matter management provides you with everything you need to deliver faster and more scalable legal support.

Users have the option to upload supporting material to their new and existing requests. The supported file types for those supporting materials loaded into Matter Management are as follows:

.asf

.aiff

.au

.avi

.docx

.email

.eml

.gif

.jpeg

.json

.m4a

.msg

.midi

.mov

.mp3

.mid

.odt

.pptx

.pdf

.png

.ppt

.ppsx

.rtf

.svg

.txt

.tiff

.xls

.xlsx

.zip

The file size limit is 50MB per file.

Note that you will not be able to Create Workflows from certain file types listed above, such as an .msg file.

As of August 2022, we no longer support the uploading of .doc files into the platform.

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